{"id":2443,"date":"2026-08-23T18:36:26","date_gmt":"2026-08-23T18:36:26","guid":{"rendered":"https:\/\/saltairsell.com\/?page_id=2443"},"modified":"2026-08-23T18:36:35","modified_gmt":"2026-08-23T18:36:35","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/saltairsell.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are happy to assist you according to the following policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Return Period<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may request a return within 30 days after receiving your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The item must be unused and in its original condition.<br>The product must include original packaging and accessories.<br>Proof of purchase is required.<br>Non-Returnable Items<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The following items cannot be returned:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clearance or final sale items<br>Personalized or customized products<br>Items damaged due to improper use<br>Gift cards<br>Return Process<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To request a return, please contact our customer service team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order number<br>Customer name<br>Reason for return<br>Photos of the product (if applicable)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your return request is approved, we will provide instructions for returning your item.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After receiving and inspecting your returned item, we will notify you about the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved, your refund will be processed to your original payment method within 5-10 business days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping costs are non-refundable unless the item received is defective or incorrect.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Shipping Policy<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We are committed to providing fast and reliable shipping services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Processing Time<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are typically processed within:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1-3 business days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are not processed or shipped on weekends or holidays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping Time<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Estimated delivery times:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Standard Shipping: 7-15 business days<br>Express Shipping: 3-7 business days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery times may vary depending on your location, customs processing, and carrier delays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping Confirmation<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your order has been shipped, you will receive a confirmation email containing your tracking information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please allow 24-48 hours for tracking information to update.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customs and Duties<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for any customs fees, import taxes, or duties that may apply to international shipments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are not responsible for delays caused by customs clearance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lost or Delayed Packages<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your package has not arrived within the estimated delivery time, please contact our customer service team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will help investigate the issue and provide assistance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are happy to assist you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2443","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/saltairsell.com\/index.php\/wp-json\/wp\/v2\/pages\/2443","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saltairsell.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/saltairsell.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/saltairsell.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/saltairsell.com\/index.php\/wp-json\/wp\/v2\/comments?post=2443"}],"version-history":[{"count":2,"href":"https:\/\/saltairsell.com\/index.php\/wp-json\/wp\/v2\/pages\/2443\/revisions"}],"predecessor-version":[{"id":2445,"href":"https:\/\/saltairsell.com\/index.php\/wp-json\/wp\/v2\/pages\/2443\/revisions\/2445"}],"wp:attachment":[{"href":"https:\/\/saltairsell.com\/index.php\/wp-json\/wp\/v2\/media?parent=2443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}